Privacy Policy
Last updated: June 2026
Robertson & Co. Community Consulting ("Robertson & Co.," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect through our website, how we use it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
Information we collect
We collect personal information only when you choose to give it to us.
This includes: Contact form information: your name, email address, and anything you include in your message when you reach out through our site. Email correspondence: if you contact us directly by email, we receive your email address and the contents of your message. We may also automatically collect limited technical information when you visit our site, such as your browser type, device, and pages visited. This is collected through our website platform and any analytics tools we use.
How we use your information
We use the information you provide to: Respond to your inquiries and communicate with you; Provide and discuss our services; Send information you've requested; Understand how visitors use our site so we can improve it; Meet our legal and regulatory obligations
We do not sell, rent, or trade your personal information.
How your information is stored and protected
Our website is built and hosted on Wix, which stores data on secure servers. When you submit information through our site, it is collected and stored through Wix's platform. We also use Google Workspace (Gmail and related tools) to manage correspondence and files. These providers may store data on servers located outside Canada, including in the United States, and that information may be subject to the laws of those jurisdictions.
We take reasonable steps to protect personal information from loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Cookies and analytics
Our website may use cookies and similar technologies to help the site function and to understand how it's used. You can set your browser to refuse cookies or alert you when they're being used, though some parts of the site may not work properly as a result.
Sharing your information
We may share personal information only: With service providers who help us operate our website and business (such as Wix and Google), under appropriate confidentiality obligations; When required by law, regulation, or legal process; To protect the rights, safety, or property of Robertson & Co. or others.
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How long we keep your information
We keep personal information only as long as needed for the purposes described here, or as required by law. When it's no longer needed, we take reasonable steps to securely delete or anonymize it.
Your rights and choices
Under Canadian privacy law, you have the right to: Access the personal information we hold about you; Correct information that is inaccurate or incomplete; Withdraw consent to our use of your information, subject to legal and contractual limits; Ask questions or make a complaint about how we handle your information.
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To exercise any of these rights, contact us using the details below. We'll respond within a reasonable timeframe and in accordance with applicable law.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
Children's privacy
Our website and services are directed at organizations and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent version. We encourage you to review it periodically.
Contact us
If you have questions about this policy or how we handle your personal information, please contact: Robertson & Co. Community Consulting, Edmonton, Alberta, Canada
You also have the right to contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca) with concerns.